Technisches Hilfswerk Anforderung

State and local authorities responsible for emergency response can request support from the Federal Agency for Technical Relief (THW) as part of administrative assistance (administrative assistance request). Other authorities can request technical support from the THW.

The Federal Agency for Technical Relief (THW) has technical equipment and expert emergency personnel for special emergency and damage situations.

If personnel, technical or logistical support is required, the local and state authorities responsible for emergency response in particular can request technical support from the THW. This is usually done via the responsible control center.

The THW is set up and organized uniformly throughout Germany. Contact persons are available at all levels. Operations are also conceivable in which the THW sets up its own command center (for example, if a separate operational section is transferred to the THW). If required, the THW will send professionally qualified advisory personnel to the staffs of the authorities responsible for emergency response and to the incident command.

Such decisions are made depending on the specific operational situation and should not be anticipated in a service description.

• usually no special documents

The THW may charge fees and/or expenses for THW missions in accordance with the applicable THW billing regulations (THWAbrV).

Note: Information on this can be obtained in advance from the regional offices and local branches of the THW.

If the Federal Agency for Technical Relief is to support other authorities and agencies, this is usually done as administrative assistance. To request support from the THW, authorities and responsible agencies can either contact the THW directly or contact the local fire department control center.

Usually immediately.

There is no deadline.

• Technical relief organization request
• The Federal Agency for Technical Relief (THW) can provide technical support, including logistics, on request or demand
  • Suppliers and agencies of the local emergency services such as
  • the police,
  • fire department and
  • other partners, can discuss deployment options in advance
• THW is usually alerted to emergencies via the relevant control center
• THW also provides support abroad on behalf of the federal government
• Fees and expenses for THW missions can be claimed by the THW in accordance with the THW billing regulations (THWAbrV)
• Information from: Federal Agency for Technical Relief (THW)
• Responsible: Federal Agency for Technical Relief (THW)

Federal Agency for Technical Relief
Provinzialstrasse 93
53127 Bonn

Telephone: 0228 940 - 0
Fax: 0228 940 - 1333
E-mail: poststelle@thw.de

Service hours:
Monday to Thursday 8 a.m. to 4 p.m.
Friday 8 to 15 o'clock

Outside of the service hours, the THW can be reached via emergency services, which can be requested from the THW.

Federal Agency for Technical Relief

• Forms: none
• Online procedure possible: no
• Written form required: no
• Personal appearance required: no