Beschwerde über den landesunmittelbaren Medizinischen Dienst einreichen

If you lodge a complaint about the Medical Service with the competent supervisory authority, it will investigate the conduct of the service as part of its legal supervision for potential legal violations and work towards rectifying them.

You can use this complaint to have potential legal violations on the part of the Medical Service investigated by the competent supervisory authority. The supervisory authority is legally authorized to request all necessary documents from the service and to check for legal violations. If an infringement of the law is found, the medical service must rectify it. The supervisory authority will inform you of the result of the examination in a letter.

None.

However, a written description of the facts is useful.

After your complaint has been received by the competent supervisory authority, you will first receive a confirmation.

If necessary, the Medical Service will then be asked to comment on your complaint.

The supervisory authority will then check the statement and all associated documents for legal violations. You will receive a response with the outcome once the supervisory review has been completed.

The processing time depends on the scope and complexity of the individual case. You should allow at least four to six weeks.

There is no deadline.

The examination of the complaint does not constitute legal advice and does not replace an objection or a complaint.

The supervisory authority only acts in the public interest. The competent supervisory authority is therefore not obliged to take action following a complaint.

If there is a violation of the law, the competent supervisory authority will work to ensure that this is rectified by the Medical Service. However, the supervisory authority cannot make any decisions in place of the service.

If the complainant seeks a change in the law, he/she must contact the responsible federal ministry directly.

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- Entire benefit title: Complaint about medical service

- Necessary documents in the event of a complaint include, if possible, a written description of the facts of the case and documents that could be important for the facts of the case.

- The competent supervisory authority reviews the conduct of the medical service for violations of the law and works to ensure that the service remedies the violation of the law.

- The complainant receives notification of the outcome of the review at the end of the review.

- Competent authority: The Medical Service is subject to the supervision of the highest administrative authority responsible for social insurance in the federal state in which it is based. The Federal Medical Service is subject to the supervision of the Federal Ministry of Health.