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Einheitliche Behördennummer 115

Hamburg 99146002000000 Typ 7

Inhalt

Leistungsschlüssel

99146002000000

Leistungsbezeichnung

<div lang="en-x-mtfrom-de">Uniform authority number 115</div>

Leistungsbezeichnung II

<div lang="en-x-mtfrom-de">Authority number 115 General information</div>

Leistungstypisierung

Typ 7

Begriffe im Kontext

<div lang="en-x-mtfrom-de">information</div> (Synonym), <div lang="en-x-mtfrom-de">Authority information</div> (Synonym), <div lang="en-x-mtfrom-de">Authority information</div> (Synonym), <div lang="en-x-mtfrom-de">Hotline information service</div> (Synonym), <div lang="en-x-mtfrom-de">ÜR hotline information service</div> (Synonym), <div lang="en-x-mtfrom-de">Call center of the Free and Hanseatic City of Hamburg</div> (Synonym), <div lang="en-x-mtfrom-de">Telephone HamburgService</div> (Synonym), <div lang="en-x-mtfrom-de">040 428 28-0</div> (Synonym), <div lang="en-x-mtfrom-de">Hamburg Service Hotline 4 28 28 0</div> (Synonym), <div lang="en-x-mtfrom-de">Hotline Telephone HamburgService</div> (Synonym), <div lang="en-x-mtfrom-de">THS</div> (Synonym), <div lang="en-x-mtfrom-de">Sign language D115</div> (Synonym), <div lang="en-x-mtfrom-de">e-mail address</div> (Synonym), <div lang="en-x-mtfrom-de">Internal calls from the authorities</div> (Synonym), <div lang="en-x-mtfrom-de">Calls, within the authorities</div> (Synonym), <div lang="en-x-mtfrom-de">Internal notification</div> (Synonym), <div lang="en-x-mtfrom-de">Notification, internal to the authorities</div> (Synonym), <div lang="en-x-mtfrom-de">Trailer</div> (Synonym), <div lang="en-x-mtfrom-de">Fun calls</div> (Synonym), <div lang="en-x-mtfrom-de">Internal information from the authorities</div> (Synonym), <div lang="en-x-mtfrom-de">Inquiries from outside the authorities</div> (Synonym), <div lang="en-x-mtfrom-de">Inquiries from authorities outside the D115 network</div> (Synonym), <div lang="en-x-mtfrom-de">Connection failure</div> (Synonym), <div lang="en-x-mtfrom-de">Service center of the Free and Hanseatic City of Hamburg</div> (Synonym), <div lang="en-x-mtfrom-de">FHH hotline</div> (Synonym), <div lang="en-x-mtfrom-de">Citizen telephone</div> (Synonym), <div lang="en-x-mtfrom-de">115</div> (Synonym), <div lang="en-x-mtfrom-de">040 Hamburg</div> (Synonym), <div lang="en-x-mtfrom-de">Waiting loop HS</div> (Synonym), <div lang="en-x-mtfrom-de">Music on hold HS</div> (Synonym), <div lang="en-x-mtfrom-de">Announcement HS</div> (Synonym), <div lang="en-x-mtfrom-de">Music HS</div> (Synonym), <div lang="en-x-mtfrom-de">Link to the authorities finder</div> (Synonym), <div lang="en-x-mtfrom-de">Authority finder, link</div> (Synonym), <div lang="en-x-mtfrom-de">Befi link</div> (Synonym), <div lang="en-x-mtfrom-de">Mediation of international calls</div> (Synonym), <div lang="en-x-mtfrom-de">International calls, internal agency mediation</div> (Synonym), <div lang="en-x-mtfrom-de">Press inquiries about the HS</div> (Synonym), <div lang="en-x-mtfrom-de">Music on hold HS</div> (Synonym), <div lang="en-x-mtfrom-de">Announcement listening in on conversations for quality assurance</div> (Synonym), <div lang="en-x-mtfrom-de">Coaching announcement</div> (Synonym), <div lang="en-x-mtfrom-de">Training announcement</div> (Synonym), <div lang="en-x-mtfrom-de">Address of the HS</div> (Synonym), <div lang="en-x-mtfrom-de">Location of the HS</div> (Synonym), <div lang="en-x-mtfrom-de">HS announcement</div> (Synonym), <div lang="en-x-mtfrom-de">HaSI coordinator</div> (Synonym), <div lang="en-x-mtfrom-de">Authority finder, mistake</div> (Synonym), <div lang="en-x-mtfrom-de">Authority finder, disruptions</div> (Synonym)

Leistungstyp

nicht vorhanden

SDG Informationsbereiche

nicht vorhanden

Lagen Portalverbund

nicht vorhanden

Einheitlicher Ansprechpartner

Nein

Fachlich freigegeben am

24.05.2023

Fachlich freigegeben durch

nicht vorhanden

Handlungsgrundlage

Not applicable

Teaser

You can obtain information about services provided by the Hamburg administration and other public institutions by calling the government number 115.

Volltext

By calling 115, you can receive answers to the most common government inquiries. It doesn't matter which authority, administrative level, or jurisdiction is involved. For example, you can get help with the following questions:
  • I bought a new car. When is the registration office open?
  • Where can I apply for my new identity card?
  • How can I apply for BAföG?
  • Where can I obtain a registration information?
  • How do I register a business?
The goal of the 115 government hotline is to answer your questions on the first contact. If this isn't possible, you'll receive a response within 24 hours during service hours. You can choose between email, fax, or a callback. This is guaranteed by the 115 service promise.

You'll no longer have to spend time searching for departments and individual phone numbers if you call the government number 115. Most inquiries can be answered immediately, so you don't have to contact the administration twice with the same matter. This avoids unnecessary visits to the authorities. For deaf and hard-of-hearing people, 115 is available via a sign language telephone.

Erforderliche Unterlagen

No documentation is required. However, if you have any documents related to your request, please have them ready. The information they contain may help our service staff provide you with more targeted support.

Voraussetzungen

No

Kosten

The 115 can usually be reached at the landline rate and is included in many flat rates.

Verfahrensablauf

  • You can call 115.
  • A member of staff will answer your call.
  • You describe your concern.
  • Your inquiry will usually be answered immediately. Alternatively, you will receive a response by phone, email, or fax within 24 hours.

Bearbeitungsdauer

Right away

Frist

No

Hinweise

The 115 number provides general information about administrative services. Information about ongoing administrative procedures or legal advice is not available.

Rechtsbehelf

Not applicable

Kurztext

  • You can get answers to the most common government inquiries by calling 115
  • regardless of which authority, administrative level or jurisdiction is affected.
  • The aim of the 115 government number is to answer questions at first contact.
  • If this is not possible, you will receive a response by email, fax or callback within 24 hours during service hours (service promise)
  • Search for responsibilities and individual telephone numbers is no longer necessary with 115
  • For deaf and hearing-impaired people, 115 can be reached via a sign language telephone.

Ansprechpunkt

nicht vorhanden

Zuständige Stelle

District Office Wandsbek

Formulare

nicht vorhanden