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You can search for lost and found at the lost and found office at any time under "lost and found online".
During opening hours, the lost and found office is the contact for
- personal inquiries about lost items
- Receive insurance confirmations for bicycles and other lost property that have not been found (fee 6 EUR)
- Drop off for lost property (Note: This is also possible at any police station in Bremerhaven).
To recover a lost item, proof of ownership must be provided.
Proofs are for example
- Duplicate keys,
- proof of purchase,
- photographs or
- other means of identification.
Required for collection:
- Identity card or passport of the owner
- as a representative of a person, his own identity card or passport and a power of attorney and identification document of the person authorized to collect.
Fees or finder's fee may apply at the time of collection.
Anyone who has lost an item can either search for it under "Lost property online" or ask at the lost property office during opening hours. Written confirmations for bicycles or other lost property that have not been found are issued during opening hours.
If a lost and found item contains information about a specific person, the lost and found office will notify you immediately.
Information for finders
Finders are entitled to a finder's reward and the return of the lost property if it is not collected by the owner within 6 months. In the case of return to the finder, an administrative fee is due. Both claims must be made when the lost property is handed in. The legal finder's fee is 5 percent for an estimated value of the item of up to 500 euros, 3 percent for an added value of 500 euros and 3 percent for animals.
Exceptions:
Personal documents and keys cannot be released to the finder to protect personal data and privacy. This also applies to cell phones and other local data carriers whose data cannot be deleted by the lost property office.The following applies to lost property found in public offices or traffic facilities:
- A finder's reward will only be paid out if the value exceeds 50 euros and the acquisition of ownership is excluded.
The following applies to lost property in private business premises:
- The claim to a finder's reward and also the acquisition of ownership are only possible if there is a waiver from the business owner.
Lost property on buses and streetcars
If you have lost or left something on the streetcar or bus, please contact the lost and found office of BremerhavenBus at telephone (0471) 3003-550 or www.bremerhavenbus.de .
Online search
Lost property can also be searched for online. The lost property of BremerhavenBus can also be found in the online search. The online search is updated daily.